Kijiji
Kijiji Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kijiji has a 1.5 star rating from 58 reviews and only 19% would recommend, with 88% unfavorable feedback and frequent account, posting and payment issues.
Key Takeaways for Future Customers
- Read recent Kijiji reviews before paying for ads and expect limited phone support.
- Keep records of payments in case of double billing or missing posts and pursue refunds if needed.
- Be cautious selling or buying high-value items; dispute resolution and protections are limited.
Negative Feedback / Risk Areas
- Repeated complaints about poor customer service and no live phone support make resolving issues slow.
- Many users report account access, login and posting errors, double billing and withheld refunds.
- Scams and weak seller verification leave buyers vulnerable and prompt frequent Kijiji customer complaints.
Positive Feedback
Some users note good exposure for ads and helpful agents in isolated cases; a few praised prompt resolution when reached.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kijiji has a 1.5 star rating from 58 reviews and only 19% would recommend, with 88% unfavorable feedback and frequent account, posting and payment issues.
Key Takeaways for Future Customers
- Read recent Kijiji reviews before paying for ads and expect limited phone support.
- Keep records of payments in case of double billing or missing posts and pursue refunds if needed.
- Be cautious selling or buying high-value items; dispute resolution and protections are limited.
Negative Feedback / Risk Areas
- Repeated complaints about poor customer service and no live phone support make resolving issues slow.
- Many users report account access, login and posting errors, double billing and withheld refunds.
- Scams and weak seller verification leave buyers vulnerable and prompt frequent Kijiji customer complaints.
Positive Feedback
Some users note good exposure for ads and helpful agents in isolated cases; a few praised prompt resolution when reached.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ajax, Ontario
Inquiry
Why are people allowed to post job openings, but in their post, they are specifically asking for a certain demographic and language? Is that not discrimination? How is that being dealt with?
Preferred solution: I would like the discrimination to stop.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
Resolved: Difficulty updating ads
Need to speak with Kijiji rep please regarding new account update as system doesn't allow updated modifications to go in effect please???
Thank you.
Preferred solution: Assistance with editing and updating account details please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mississauga, Ontario
Cat Boarding ads - clients running 13, 14, 17 & another has 23 duplicated ads
Another dead end - message saying we do not have live agents & recommended live chat. I already tried live chat & the agent said they only deal with technical issues.
- Good platform for buying and selling
- No agents for issues outside of tech glitches
Preferred solution: There are atleast 4 cat boarding advertisers with 13, 14, 17 & 23 duplicated ads - Ive reported via the Report Ad feature & nothing has happened & Ive reported many times & many ads - minimum 50 reports l
User's recommendation: Good luck.
Mississauga, Ontario
Listing not approved
Everything good in my listing, throwing error please fix the error. Please call me back at 647-640-****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
I easily got scammed through Kijiji twice on the same day due to the low security-related system of Kijiji.
Preferred solution: Nothing, just an alert for others
User's recommendation: Do not trust anything anymore
Kitchener, Ontario
I created a new account and it did not send me the email to activate it
- - The information is inaccurate and the phone number is no longer in service; it should be updated, and the user must repeat input and add details.
The information you supplied is inaccurate and it does not work because that phone number is no longer in service and it should be updated on your system why do I have to keep talking and why do I have to keep adding things on to make this be okay. So a little bit more the sky is blue in the day and black at night this is now give you oh there we goNo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Winnipeg, Manitoba
Complain a seller
- - Seller Eddy sold a fake Canada Goose jacket.
- - He refused to meet at his residence.
- - It cost $235 for a knockoff jacket.
A seller named Eddy sold me a fake and inauthentic Canada Goose jacket. I insisted on meeting the seller at his residence, but he always refused, seemingly trying to hide something. He probably doesn't want to refund or accept responsibility for a fake item, which cost me $235 for a knockoff Canada Goose jacket.
- Easy to post an advertisement
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service
- - Responses and problem solving could be improved.
- - All ads, personal and business, should be visible to everyone searching on Kijiji.
Your guy can do better with giving right response and solutions to problem brought to you.
The setup of your system needs to improve. All ads, both personal and business ads should be made visible to everyone searching for products on kijiji
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Kijiji log in not working
- - Cannot edit ad order CA200********.
- - Logout/login and password attempts failed.
- - An error message appeared; please help.
Company fixed the issue and I have been provided with apology. It was some technical issue, was resolved by itself within few minutes. Nothing.
Thank you
My ad order#CA200********
Im trying to edit my ad but it didnt work. Do I tried to log out and logged in, my password didnt work.
Then tried to do forgot password, that also didnt work.
Error message came. Please help me on this.
Preferred solution: Please help to resolve this issue. I fear not to loose my buyers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pickering, Ontario
I used to be very happy with kaji, but I posted an ad.It took my money and the ad's still not on kaji.I posted it paid the money to have it posted paid extra money to have it upgraded and I looked on
- - I posted an ad and paid, but it hasn't appeared for a week.
- - Upgrades and payment haven't made the ad appear; contacting Kajiji is hard.
It's terrible.I posted an ad.I paid the money, it's still not on there.And it's been over a week.Nobody on kajiji gives a s***.They could have checked into it, but they didn't.I paid for the ad.I paid to upgrade the ad and it's still not there.I'm tired of this *** before you started charging money.Everything was good.You start charging money and there's always problems, and you can't get a hold of anybody on kajiji.In canada toronto area
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't get through with my name
- - Sign-up won't accept my name.
- - They want $5 to call, the line is closed or the number not in service, and I've never paid online and can't pay.
You won't let me sign up with my first and last name When I try to call it's either closed or the number is not in service and then you ask me for $5 so I can make a call I've never paid for anything online ever I don't have money for that I need to look for an apartment
Preferred solution: I would like to get signed up to Kijiji
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
Poor service & *** site
- - The app says I used my free posting limit.
- - No items in the category, yet the limit shows used.
- - No in-app way to complain and calls go unanswered.
Every time I go to post an ad, it tells me I have used my free limit. Just like a broken *** record.
I don't have any items in said category, so how the *** have I used my limit? And no way to complain on the app itself.
So I googled how to contact them, got a #, and nobody ever answers the *** phone. This site is a pure joke and *** waste of time!
- Manypfacebook marketplace
Preferred solution: Apology
User's recommendation: DON'T WASTE UR *** TIME WITH THESE CLOWNS
Scam artist
Way too much to type out, I need to speak with someone immediately!
User's recommendation: need to stop a scam artist
Auctions and Marketplaces Expert Talks
How to Shop Online Safely | Online Shopping Tips
How safe is online shopping? Pissed Consumer interviewed Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider about safe online payments and how to avoid payment fraud. In this video, Nathan gives tips about online shopping, safety, and what to ensure when paying for products and services online.
Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.
Windsor, Ontario
I was charged twice
- - Charged $6.72 for an ad that did not post and a second charge occurred.
- - I request a refund of $6.72.
I put through the charge of $6.72 for my ad but didnt see my ad posted do i went ahead thinking there was a technical issue and put it through again on my credit card only to realize I was charged twice. I need to be regunded $6.72
- Easy
- Not being able to talk to someone for issues related to charges
Preferred solution: Full refund
User's recommendation: If i get my refund I’ll rate it a 5 star -still waiting
Montreal, Quebec
I got scammed, there is no way to réview the seller or to have his email to know who hé is.
I bought a PS5 on kijiji, how ever it is missing components eventhough the seller said it had everything
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cambridge, Ontario
Accidentally deleted my ad
*** service with problems, no help whatsoever. Kijiji staff hide, probably under rocks like the slimy snakes they are. I will advise everyone to avoid Kijiji.
- Lots
Preferred solution: Full refund
User's recommendation: Dont use kijiji use marketplace, much better.
About
, , , ,
Kijiji is a one of the most popular local classified web sited in Canada. It helps to connect people in the same area, share useful information about products and services. Kijiji provides an ability to buy and sell items. As people are located in the same city, they get an ability to see items before buying them. Kijiji offers such categories as buy and sell, real estate, cars and vehicles, pets, jobs, services, community, resumes, personalities, and so on. Kijiji has over 15 million visitors per month. 1 in 3 Canadians use this web site on a monthly basis. Web site is updated regularly and every minute users can get new and fresh information in different categories.
Kijiji is ranked 272 out of 1131 in Auctions and Marketplaces category
Canada
Brands Related to Kijiji
eBay
“Terrible customer service! I buy sell lots on this platform and have done for years.This isnt the first...“
Ebay Australia
“Not able to contact eBay. Telephone number not valid. I ordered a messy bun in mahogany red and ended up...“
eBay UK
“They suspended my account without any notice or warning. They did it by their automated system. When I...“
Ebay Canada
“The item in question is, 'Novel Islands Between Us.' I never gave this person permission to sell my book.“
Companies Similar to Kijiji
Shoppok
“You have a seller listing a 1948 LA Case tractor with no phone number. I would like to call them. They...“
VarageSale
“Havent been able to log on for 2 weeks and cant get through to nobody to help me. Why are you people so...“
Americanlisted
“I have been getting no correspondence from inquiries on horses I am interested in that are listed....“
AutoTrader Canada
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.