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Kijiji

Kijiji

www.kijiji.ca
What is your customer experience with Kijiji?

Kijiji Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Kijiji has 1.8 star rating based on 62 customer reviews. Consumers are mostly dissatisfied.

  • 15% of users would likely recommend Kijiji to a friend or colleague.

  • Rating Distribution
  • Pros: Customer service, Good exposure, Good people.
    Cons: No live chat no email replay no phone number, Poor customer service, Poor follow up.

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Media from reviews

Kijiji - My email was changed ,not able to get or return messages and today one told me...
Kijiji - My email was changed ,not able to get or return messages and today one... - Image 2Kijiji - My email was changed ,not able to get or return messages and today one... - Image 3Kijiji - My email was changed ,not able to get or return messages and today one... - Image 4Kijiji - My email was changed ,not able to get or return messages and today one... - Image 5Kijiji - My email was changed ,not able to get or return messages and today one... - Image 6Kijiji - My email was changed ,not able to get or return messages and today one... - Image 7
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Anonymous
map-marker Brantford, Ontario

Lack of help

Can not sign in after making a account here. Keeps saying invalid credentials.

Tried logging in about 30 times . why is this going on.

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Mahlet Vnj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Minas, Nova Scotia

My email was changed ,not able to get or return messages and today one told me my email was not the one on my add , I told them to check back about a week ago same picture and it was cancelled so mayb

Updated by user Nov 02, 2024

Someone hacked into my account, changed my password and email .I have asked several times for it Tobe taken down because people are proberly getting hacked to send money to hold , which I didn't do. Now here I am stuck with pups that were sold and to good homes and getting older each day .I haven't checked the bank today but I am still waiting for 2 refundsand I asked to even put on that the ad was hacked ,and do not send money .So I am scaredto even pay to post again cause nothing g was said on the picture ad that I was hacked.

I have already wasted the price of 2 postings. NOT HAPPY AT ALL , even had to use data to send on chat then we switched to email , then yhat stopped cause the hacker changed it and now you have no record I sent pictures not even sure you got them that I tookoff my laptop with my camera showing both ads and that they were both paid for by marymac 2004****@***.ca the 2nd one was hacked the 1st you guys took down because it was in the wrong place Ihave records of both payments

Original review Oct 31, 2024
3 days trying to straighten out my ad and keep getting disconnected and now I'm told they don't even have my email yet my post is up and I can't do anything and someone is proberly ripping people off
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User's recommendation: Call if you keep getting disconnected, because you have to start all over again

1 comment
Mahlet Vnj

Hi , thanks for refunding , had a message for the girl was able to answer and send messages .BUTthe same guy that was the last to message me before , messages again and I think he may be the hacker cause I answered him and he never replied back and messages are not working again said he was from Sackville,Lucas Cavenaugh. His name is in one of the pictures sent

Itzell Yuc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sarnia, Ontario

Not really I’m waiting for somebody to call me back from there because I was charged twice for the same ad. This is the second time it’s happened.

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I would like somebody to call me back and get this straightened up cause this is now the second time I posted an ad and I had to pay twice for 31 days

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Jeff S Fuv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

We paid and got no service and could not contact anyone

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Contains 1 confidential file for company representatives

We paid for our ad and nothing was out, so we tried again and paid twice. Then, it went up.

This is not the first time it happened. There's no way to contact a person on the phone.

I believe you should be able to, instead of chatting online then getting put over to another person. Just a lot of hassle.

View full review
Loss:
$10
Pros:
  • Adds
Cons:
  • Not displaying

Preferred solution: Full refund

User's recommendation: Just keep your invoices it's hard to contact anyone

allister M Ocr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong advertising location then lies and said there was live chat at help desk. No such thing working.

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When I called, I was informed there were no live chat agents. I went there, but the option was not available.

This is a joke.

Crap service. Have live chat agents.

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Don G Iuu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot see my psid ad.

I have a paid ad over a week now and still cannot see it.It comes with automatic bump ups.Paid for 3 months

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Sarvesh Jhf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

I was scammed, Kijiji didn’t care at all

Terrible experience, I feel unprotected on Kijiji. They dont help you at all.

I felt so helpless.

I was svammed and lost &500. I want everyone to know we are alone on kijiji , alone and unprotected.

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Brandan Azr
map-marker Mississauga, Ontario

Can't chat or see my favorites

Won't let me log in to chat or to see my favorites, been on here for a few years and never had a problem

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Marra Wmx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint-Gervais, Quebec

Slow to navigate

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No customer service of any significance .Site is hard to navigate through. Hard to contact a customer service representative.

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Ventura Rzn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Carstairs, Alberta

Did not recognize legitimate payment for ad.

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A run around. 2 ads pulled requiring payment I already made.

I HAVE DIGITAL RECEIPTS.

Kijiji has accepted payments for 2 animal rescue ads then subsequently pulled them before expiration. Pissed off customer.

View full review
Loss:
$47
Mistee Tud

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Calgary, Alberta

Report a method of scamming

The company should give a notice whenever an ad is placed to a link that shows the various nefarious scams on kijiji.

The mobile cheque deposit is a scam because you think you've deposited the amount, but a dew days or a week later you get notice from the ba k that their cheque was NSF, so lose lose both ways.

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Anonymous
map-marker Toronto, Ontario

I have yet to find or receive your reply about my several listings for sale as to what page #s they are on after paying for any of your bump up features!?

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Still wait'g to receive a reply!!(?)Ps:please delete,redefine properly your title here instead of "Pissed"!!!All due Respect!

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maria S Nwu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

8we got scammed

i bought a iPhone 16 pro max for 1750.it was suppose to be real not a clone. the seller said it was real why i paid so much for it. a clone is only worth 300

View full review
Loss:
$1759

Preferred solution: Full refund

User's recommendation: make the seller responsible for their scam.they are not held responsible for what they do

Auctions and Marketplaces Expert Talks

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Nathan Grant

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Anonymous
map-marker Montreal, Quebec

Cat crying al the time cant not grab it scare like ***

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Every think its fix now the dealer take it back the cat the cat neede victirinary for is ears she give back the money !

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User's recommendation: Humm

Anonymous
map-marker Sherwood Park, Alberta

Tom the plumber took my money, lied to me

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I had a leak on my main water hose and I couldn't turn the main water off . The handle wouldn't move or shut off the water.tom the plumber said he would fix it.

So the city workers came over and turn the water off and he said he fixed it and took my three hundred dollars and left. But he lied the , he just put a clamp on top and said turn the leaver on off and it will shut off the water.

And he left before the city workers turn on the water. I got another plumber four days later and he did it properly.His number is 587 585 **** tom the scammer.

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User's recommendation: Make sure you have credentials.

Anonymous
map-marker Toronto, Ontario

No reply yet

Waiting for reply first!.see my question about bump up costs and your features to do so and what page # my bump up goes on after paying your costs here

View full review

About

Related Companies

eBay, Ebay Australia, StubHub, Gumtree, Ebay Canada

Summary

Kijiji is a one of the most popular local classified web sited in Canada. It helps to connect people in the same area, share useful information about products and services. Kijiji provides an ability to buy and sell items. As people are located in the same city, they get an ability to see items before buying them. Kijiji offers such categories as buy and sell, real estate, cars and vehicles, pets, jobs, services, community, resumes, personalities, and so on. Kijiji has over 15 million visitors per month. 1 in 3 Canadians use this web site on a monthly basis. Web site is updated regularly and every minute users can get new and fresh information in different categories.

Kijiji reviews and complaints

Kijiji is ranked 182 out of 930 in Auctions and Marketplaces category

Area Served

Canada

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